Intel CPU RMA´Â ¾î¶»°Ô Çϳª¿ä?

   Á¶È¸ 9795   Ãßõ 0    

이번에 닭짓을 좀 했습니다.
이베이에서 Intel CPU를 아주 싸게 팔길래 급한 마음에 결제를 했는데
알고보니 Defective CPU 였습니다.
혹시 RMA로 새 CPU로 교체받을 수 있을까요?
ªÀº±Û Àϼö·Ï ½ÅÁßÇÏ°Ô.
±èÈ£¼º 2015-06
°Ë»öÇغ¸´Ï ÀÌ·± ±ÛÀÌ Àֳ׿ä.
http://www.overclockers.com/rma-intel-cpu/

Eligibility to RMA CPU
Retail box ? 3 years from date of sale
OEM ? 1 year from date of sale
±èÈ£¼º 2015-06
Intel Customer Support page
http://www.intel.com/p/en_US/support/warranty?iid=subhdr+help_warranty

°Å±â¿¡ ÀÌ·± ±ÛÀÌ Àֳ׿ä.
Intel products sold as part of a computer system are covered by the warranty from the system manufacturer, not by Intel.  Contact your system manufacturer or place of purchase for information about your warranty options.
"½Ã½ºÅÛÀÇ ºÎÇ°À¸·Î¼­ Æȸ° Intel Á¦Ç°¿¡ ´ëÇؼ­´Â Á¦Á¶»ç¿¡°Ô ¹®ÀÇÇضó"
RMA °¡ ¾ÈµÇ´Â »óȲÀÌ´Ï ½Î°Ô ÆȾҴø°Í ¾Æ´Ñ°¡ ½Í½À´Ï´Ù¸¸..
http://www.intel.com/p/en_US/support/warranty
¿©±â¼­ warranty status ¸¦ È®ÀÎÇÒ ¼ö Àִµ¥, ES °Å³ª, ¹°¸®ÀûÀ¸·Î °íÀå³µÀ¸¸é
±×³É ¹ö¸®½Ã´Â°Ô ´äÀÔ´Ï´Ù..
¹Ú¹®Çü 2015-06
Àú·± »óÅÂÀÇ CPU´Â RMAÀÚü°¡ ¾ÈµË´Ï´Ù.

º¸Åë »ê°÷¿¡¼­ RMA¸¦ ¹Þ½À´Ï´Ù.
±èÁØ¿¬ 2015-06
OEM¿ëÀ¸·Î ³ª¿Â °ÍÀº RMA ½ÅûÁ¶Â÷ ºÒ°¡´ÉÇÕ´Ï´Ù. ÀÏ´Ü À§¿¡ ÀûÈù °÷¿¡¼­ Warrenty Á¤º¸¸¦ È®ÀÎÇÑ µÚ °¡´ÉÇÏ´Ù¸é ´ëÃæ ÀÌ·± ´Ü°è¸¦ ¹âÀ¸¸é µË´Ï´Ù.

1. https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=ko-KR
ÀÌ »çÀÌÆ®¿¡ Á¢¼ÓÇÏ¿© E-Mail ÁÖ¼Ò, ¿¬¶ôó, CPU Á¾·ù, A/S ½Åû ¸ñÀû°ú °íÀå Áõ»óÀ» ÀÔ·Â

2. 1~2 ¿µ¾÷ÀÏ ¾È¿¡ ÀÎÅÚ ÇØ¿Ü ÀüÈ­¹øÈ£·Î ÀüÈ­°¡ ¿É´Ï´Ù. ¿µ¾î°¡ ¾Æ´Ï¶ó Çѱ¹¾î·Î ¿À´Ï °ÆÁ¤ÇÏÁö ¾ÊÀ¸¼Åµµ µË´Ï´Ù. ÀÌ ´Ü°è¿¡¼­ ´õ ±¸Ã¼ÀûÀÎ ÀÌ»ó Áõ»óÀ» ¹°¾îº¸´Âµ¥, °Å±â¿¡¼­ RMA 󸮰¡ °¡´ÉÇÑÁö ÀÏÂ÷ÀûÀ¸·Î ÆÇ´ÜÇÕ´Ï´Ù. ¶ÇÇÑ ±¸Ã¼ÀûÀÎ ¹®Á¦ Áõ»óÀ» ¾Ë±â À§ÇØ ´Ù½Ã ¼­·ù¸¦ º¸³»ÁÝ´Ï´Ù. °Å±â¿¡ ¿ÜÇü »çÁø°ú ±¸Ã¼ÀûÀÎ ¹®Á¦ Áõ»óÀ» Àû¾î º¸³À´Ï´Ù.

3. ´Ù½Ã ÀÎÅÚ¿¡¼­ ±× ³»¿ëÀ» °ËÅäÇÑ µÚ RMA°¡ °¡´ÉÇҰŶó°í º¸¸é µÈ´Ù°í ÀüÈ­¸¦ ÇÑ µÚ RMA Á¢¼ö ¼­·ù¸¦ ¸ÞÀÏ·Î º¸³»ÁÝ´Ï´Ù. °Å±â¿¡´Â Á¦Ç° Æ÷Àå ¹æ¹ý°ú FedEx ¼ÛÀå¹øÈ£, ¹ß¼Û½Ã ÀÛ¼ºÇÒ ¼­·ùµéÀÌ ÀÖÀ¸¸ç ±×°ÍÀ» ÀÛ¼ºÇÑ µÚ FedEx¸¦ ºÎ¸¨´Ï´Ù.

4. FedEx°¡ ¿À¸é ¹°°ÇÀ» ÁÖ°í 2~4ÁÖ Á¤µµ ±â´Ù¸®¸é µË´Ï´Ù.
±èÈ£¼º 2015-06
°¨»çÇÕ´Ï´Ù!  ¾Æ¹«·¡µµ ÂóÂóÇؼ­ ÁÖ¹® Ãë¼Ò Çß½À´Ï´Ù.  ÆǸÅÀÚ°¡ ½±°Ô cancel ÇØ Áֳ׿ä. ^^


QnA
Á¦¸ñPage 2712/5678
2014-05   4940440   Á¤ÀºÁØ1
2015-12   1477317   ¹é¸Þ°¡
2015-07   3571   À嵿°Ç2014
2015-07   3318   ½É¿ìö
2015-07   4916   À©µµ¿ì10
2015-07   6573   ¼º±â»ç
2015-07   4617   À嵿°Ç2014
2015-07   2948   ÁÖ¿µÁø¿µ¾Æºü
2015-07   3308   Â÷³ÝÄÄÇ»ÅÍ
2015-07   3152   ½Öcpu
2015-07   2733   ·ê·ç·ê¶óÈì
2015-07   3107   izegtob
2015-07   3289   Àü¼³¼ÓÀǹ̡¦
2015-07   3138   ¼³¿µ¼ö
2015-07   4034   ±è»ó¹Î
2015-07   3861   ¸®º£ÀÌÆ®
2015-07   3055   Àü¼³¼ÓÀǹ̡¦
2015-07   3751   izegtob
2015-07   2918   ¹Ú¹®Çü
2015-07   3355   ÇÏÆÛµ¥ÀÏ
2015-07   3894   ÇÏ»ó¿í
2015-07   9869   ¼ÛÁÖȯ