¾Ë¸® ÀͽºÇÁ·¹½º ½º¸¶Æ®Æù ±¸¸Å ´©¶ô °Ç µÎ¹ø°ÀÔ´Ï´Ù. °í¼ö´Ôµé ºÎŹµå¸³´Ï´Ù. ¤Ð¤Ð

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   Á¶È¸ 4885   Ãßõ 0    

 

위 사진이 문제의 내용입다. 스마트폰이 없는 나머지 구성품만 온거죠 .............





일단 알리에선 위와 같은 입장을 보냈습니다.


그리고 그 이유로는


Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order 99187391221201.
For this dispute, we noticed your claim is that you have not received all of your orders. We are so sorry for this situation. In order to help us check the package situation,  please provide the following evidence to prove the package was shorted during the transit. 


 Problems with the order


 Judgement from AE
 Invalid Reason
 Proof Guide
 The package was empty 
 Invalid 
 buyer didn't provide the post office documents, the outer packing picture or all receiving goods weight in one picture  "1.the picture of the external package. 2.the official statement from your local shipping company that the package was shorted during the transit. If there’s no any evidence above provided before the deadline and seller provided valid shipping information which shows the correct quantity in the end , AliExpress would release the payment to the seller and close the dispute. " 

Response time: 3 days

Please provide evidence as "proof guide" and hope you can negotiate with the  seller directly.  If you have already settled the dispute with seller, please kindly give a response in the dispute  detail page so that we can be informed and follow this dispute based on  the  settlement.


Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit' (to modify comments on the proposal).


Your understanding and cooperation will be appreciated.

Best regards,

AliExpress Case Management Team


이렇게 보내왔습니다.ㅠ


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위에 내용이 왔을경우 어떻게 대응 해야 할까요? 고수님들 부탁드립다. ㅠㅠ

쌩돈 30만원 날리게 생겻네요 ...하아아ㅏㅏㅏㅏㅏㅏㅏㅏㅏㅏㅏㅏㅏ

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